Privacy Policy.

1. Information we collect

Depending on how you interact with ByFlair, we may collect your name, business name, email address, phone number, preferred contact method, website, project details, indicative budget, correspondence and information you choose to provide.

We may also collect limited technical information such as browser type, device information, pages viewed, referring website and approximate location through website hosting, security and analytics tools.

2. How information is collected

We collect information directly from you when you submit an enquiry, communicate with us, attend a meeting, subscribe to updates or work with ByFlair. Some technical information may be collected automatically through cookies and similar technologies.

3. How we use personal information

We use personal information to review and respond to enquiries, assess project fit, prepare proposals, deliver agreed services, manage business relationships, maintain records, improve the website, protect our systems and meet legal obligations.

We do not sell personal information.

4. When information may be disclosed

We may share information with service providers that support website hosting, email delivery, forms, analytics, file storage, accounting, project delivery or security. We disclose only what is reasonably necessary for the relevant service.

Information may also be disclosed when required by law, to protect legal rights, or with your consent. Independent specialists involved in a project receive information only where appropriate to their role and obligations.

5. Overseas processing

Some technology providers may store or process information outside Australia. The countries involved depend on the services connected to the website and business systems. ByFlair takes reasonable steps to select reputable providers and review their privacy and security practices.

6. Cookies and analytics

This website may use essential cookies for functionality and security. Analytics or marketing cookies will only be used according to the tools configured on the live site and applicable consent requirements. Browser settings can be used to limit or block cookies, although some functions may be affected.

7. Security and retention

ByFlair uses reasonable administrative and technical safeguards to protect personal information from misuse, interference, loss and unauthorised access. Information is retained only for as long as reasonably needed for the purpose collected, business records, dispute management or legal requirements.

8. Access, correction and marketing choices

You may ask to access or correct personal information held about you. You may also unsubscribe from marketing communications at any time. We may need to verify your identity before responding to an access request.

9. Questions and complaints

Privacy questions, access requests or complaints can be sent to hello@byflair.com.au. Please include enough information for us to understand and investigate the matter. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

10. Policy updates

This policy may be updated when our practices, service providers or legal obligations change. The latest version will be published on this page with a revised date.